Features

Six things. Each one aimed at getting you paid faster.

No 200-feature enterprise bloat. No "AI inside" stickers on things that don't need AI. Here's exactly what each one does, below. No marketing fog.

AI dunning engine

Tone-aware email and SMS reminders, drafted by Gemini. You approve each one before it goes out, unless you switch that off. Reminders pause on a reply, a payment, a promised date or a dispute.

Friendly, firm and final tones, set at each step
Approve, edit or skip every draft
Pause any customer until a date, or until you resume
Stops on a reply, payment, promise or dispute
Every send logged and emailed to you
Send windows: only act in your business hours, in your timezone
Send from your own domain, once you verify it
Unsubscribes and bounces are never overridden

Branded payment portal

A payment page for each invoice with your business name on it. Customers pay by wire transfer today. Card and US bank (ACH) payments are built but switched off until payouts route to your own Stripe account.

Wire transfer details on every payment page
Card and US bank (ACH) built, switched off for now
Payment link included in reminders

Cash-flow forecast

A four-week projection of incoming cash, built from due dates, promised payment dates and how each customer has paid you before. It shows which weeks are solid and which are hope.

4-week rolling view
Separates promised, likely and uncertain money
Uses promised dates you have confirmed

AR aging dashboard

Buckets for current, 1-30, 31-60, 61-90 and 90+ days. Drill into a customer and see exactly who owes what and how overdue it is.

Standard aging buckets
Customer-level drill-down
Invoice-level history

Promises and disputes

Log what a customer says they will pay and when, or open a dispute when they push back. Either one takes the invoice out of the reminder schedule, so nobody gets chased over a settled arrangement.

Promised amount and date per invoice
Reminders resume only if the date passes unpaid
Dispute reasons: already paid, missing PO, wrong amount and more
Replies classified with a suggested next step

Multiple currencies

Each invoice keeps its own currency, and reminders show the right amount in it.

Invoices in their own currency
Reminders show currency and amount

Try it on your actual invoices, not a demo.

14-day free trial. No credit card. Connect Xero or QuickBooks and start in one sitting.

Frequently asked

Does Mugavi stop sending reminders when a customer replies?: Yes. When a customer replies to a reminder, Mugavi records the reply, classifies it, and pauses further reminders for that invoice until you have read it and marked it handled or dismissed. This is on by default and is a setting on the sequence. Replies are matched by the email thread, so it depends on your reply inbox being connected.
Does Mugavi track promises to pay?: Yes. When a customer says they will pay on a given date, Mugavi suggests the date from their reply and you confirm it. Once a promise is logged, reminders for that invoice stay paused until the promised date. If the invoice is paid, reminders stop for good. If the date passes unpaid, the next reminder is drafted for your approval.
Can I approve every message before it goes out?: Yes, and it is the default. Mugavi drafts each reminder and holds it in an approval queue. You can edit the subject and message, approve it, or skip it, and you get an email when drafts are waiting. You can switch an account to automatic sending from the dunning page and back again at any time. You can also pause any single customer.
How does Mugavi classify disputes?: Replies are classified as a promise to pay, already paid, a dispute, a missing PO, the wrong contact and so on, with a short summary and a suggested next step. Any reply pauses reminders for that invoice until you handle it, and an invoice you mark as disputed stays out of the reminder schedule until the dispute is resolved.
Does Mugavi integrate with QuickBooks as well as Xero?: Xero is in production today. QuickBooks Online is in beta while we complete Intuit's production review, and is available on request for founding customers. The reminder workflow is the same on both.
Does Mugavi send SMS as well as email?: Yes, SMS dunning is offered to founding customers as a pass-through add-on. Each SMS is sent via Twilio (pass-through cost). We do not mark up SMS; you see the carrier cost line-item on your invoice.

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Frequently asked

Does Mugavi stop sending reminders when a customer replies?

Yes. When a customer replies to a reminder, Mugavi records the reply, classifies it, and pauses further reminders for that invoice until you have read it and marked it handled or dismissed. This is on by default and is a setting on the sequence. Replies are matched by the email thread, so it depends on your reply inbox being connected.

Does Mugavi track promises to pay?

Yes. When a customer says they will pay on a given date, Mugavi suggests the date from their reply and you confirm it. Once a promise is logged, reminders for that invoice stay paused until the promised date. If the invoice is paid, reminders stop for good. If the date passes unpaid, the next reminder is drafted for your approval.

Can I approve every message before it goes out?

Yes, and it is the default. Mugavi drafts each reminder and holds it in an approval queue. You can edit the subject and message, approve it, or skip it, and you get an email when drafts are waiting. You can switch an account to automatic sending from the dunning page and back again at any time. You can also pause any single customer.

How does Mugavi classify disputes?

Replies are classified as a promise to pay, already paid, a dispute, a missing PO, the wrong contact and so on, with a short summary and a suggested next step. Any reply pauses reminders for that invoice until you handle it, and an invoice you mark as disputed stays out of the reminder schedule until the dispute is resolved.

Does Mugavi integrate with QuickBooks as well as Xero?

Xero is in production today. QuickBooks Online is in beta while we complete Intuit's production review, and is available on request for founding customers. The reminder workflow is the same on both.

Does Mugavi send SMS as well as email?

Yes, SMS dunning is offered to founding customers as a pass-through add-on. Each SMS is sent via Twilio (pass-through cost). We do not mark up SMS; you see the carrier cost line-item on your invoice.